Celebrities Read Customer Service Fails with Dean Norris and Brian Baumgartner

Text reading: 'CELEBRITIES READ CUSTOMER SERVICE FAILS with Dean Norris & Brian Baumgartner' in bold white and pastel gradient letters on black background.
Customer service representative with headset working on a laptop and pointing, while a hand holds a smartphone displaying a chat interface and floating chat bubbles with profile icons appear around them.

Customer Service…
at its worst.

We’ve all been there—endless hold times, robotic scripts, and support disasters so bad they’re almost funny. So, we called in some help: celebrity voices reading real (and outrageous) customer service fails.

Featured Videos

Front view graphic of an airplane with the text 'AIRLINES edition' to the right.
FEATURING Dean Norris
Illustration of a Wi-Fi router and a laptop with wireless signal icon, next to the text 'Internet Providers edition'.
FEATURING Dean Norris
Shield icon with a heart and medical cross next to the text Healthcare & Insurance edition.
FEATURING Brian Baumgarten
Illustration of a hand pressing a subscription document icon with the text 'SUBSCRIPTIONS edition' to the right.
FEATURING Brian BaumGarten

Why We Made This

Because bad service isn’t funny when it’s your brand. Regal helps leading enterprise brands transform support with AI Agents that answer instantly, personalize every conversation, and never miss a customer.

No more long hold times. No more horror stories. Just results.

We all deserve better customer service.

Treat your customers like royalty

Ready to see Regal in action?
Book a personalized demo.

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Repeated pattern of light purple angel wings with green star accents on a black transparent background.Repeated pattern of light purple angel wings with green star accents on a black transparent background.