AI agents intake customer details, check availability, and instantly book appointments with no human agent required.
Better Bookings. Powered by Regal AI Agents.
At last, AI Agents that handle bookings as well as humans—at a fraction of the cost.
Thank you! Click here if you are not redirected.
Oops! Something went wrong while submitting the form.
Regal drives 10M+ ROI-positive conversations a month
Don’t just read about it. Talk to Regal’s AI Agent now.
Watch How Regal Automates Customer Support at Scale
How to Use AI to Transform your Bookings
Regal’s AI Bookings Agents transform high-volume scheduling operations for enterprises with 300+ employees and 75+ agents. Offload repetitive workflows, reduce idle time, and improve customer experience, all without adding headcount.
Service Request Intake & Scheduling
Lead Qualification & Booking
Enterprise-Grade AI Use Cases for Bookings
Inbound Lead Conversion
Qualify leads over the phone and auto-book consultations to maximize marketing ROI.
After-Hours
Coverage
Provide around-the-clock scheduling even on nights, weekends, and holidays.
Service Dispatch Scheduling
Schedule jobs and send appointment confirmations in seconds for field service teams.
Hospitality & Guest Support
Manage reservations and deliver a white-glove experience with 24/7 concierge-level service.
Logistics & Load Booking
Confirm dispatch details, rates, and routes while integrating into your TMS or CRM.
Healthcare Appointment Setting
Schedule, reschedule, and follow-up on patient appointments reducing no-shows and front desk workload.
AI Booking for High-Volume Industries
Healthcare
Large healthcare systems, hospital groups, and multi-location providers rely on Regal’s AI Bookings Agents to streamline patient coordination while reducing administrative strain, automate scheduling for primary care, dental, imaging, and specialist visits, reschedule or cancel appointments via outbound calls or texts, freeing up staff, handle insurance verification workflows over the phone, even with IVR navigation, and reduce no-show rates by reaching out to patients on cancellation waitlists.
INSURANCE
National carriers and growing MGA networks use AI Bookings Agents to take pressure off overworked agent teams and deliver white-glove service to policyholders to screen and qualify inbound leads, teeing up licensed agents for live consults, handle appointment booking for claims follow-ups, policy reviews, or renewals, manage overflow and after-hours scheduling for call centers, and call existing policyholders to schedule annual check-ins or upsell opportunities.
Banking and Lending
Enterprise banks, credit unions, and fintech lenders use Regal’s AI Bookings Agents to streamline service scheduling across branches and teams. Automatically book in-person or phone-based sessions for loan processing, notary services, account setup, or fraud resolution—no staff intervention required. Agents can follow up on missed calls, reschedule dropped appointments, and trigger reminders via voice or SMS to reduce no-shows and increase completion rates.
Education
Enterprise education systems, from K-12 districts to university networks, face surging demand for appointment-based interactions. Regal’s AI Bookings Agents help admissions offices, counseling departments, and administrative teams automate scheduling for student advising, financial aid, or admissions interviews, provide after-hours scheduling and triage for student services, and eliminate missed calls during peak registration and enrollment periods.
Home Services
For enterprise HVAC, plumbing, pest control, and home maintenance providers with 50+ techs on the road, Regal’s AI Bookings Agents fill the front-desk gap to book service visits directly into your dispatch or CRM system, route urgent requests (“No heat,” “Flooded basement”) to on-call technicians immediately, confirm and follow up on scheduled jobs—reducing no-shows and increasing completions, and proactively call seasonal clients for tune-ups or renewals.
Retail
For high-volume retail operations offering services, Regal’s AI Bookings Agents fill the gap. Book service jobs directly into your POS or scheduling system, confirm upcoming bookings, handle cancellations and reschedules, and send proactive follow-ups for warranty work or maintenance. Keep service teams busy and customers in the loop—without adding headcount.
.png)
.png)
.png)
.png)
Seamless Integration
Regal was built to work with your existing data and telephony infrastructure, not against it. Our AI Agents integrate directly with your current CRMs, data warehouses, contact center tools, and internal systems through secure APIs and native connectors. Whether you're running Salesforce, HubSpot, or proprietary platforms, there’s no need to rip and replace.
.svg.webp)
.svg.avif){kind=icon}
Safe and secure
Our enterprise-ready platform is designed for privacy, security, and compliance.
Our agreements with LLM partners prevent them from training on your data or storing your data.
FAQs About AI Bookings Agents
What is an AI Bookings Agent?
An AI Bookings Agent is an AI-powered virtual assistant that handles appointment scheduling, lead qualification, and reservation management through natural, human-like phone conversations. Key capabilities include:
Understanding spoken language using natural language processing (NLP)
Booking, canceling, and rescheduling appointments automatically
Managing call flows 24/7, including overflow and after-hours support
AI Bookings Agents are used by enterprises to replace manual scheduling processes with intelligent automation.
Understanding spoken language using natural language processing (NLP)
Booking, canceling, and rescheduling appointments automatically
Managing call flows 24/7, including overflow and after-hours support
AI Bookings Agents are used by enterprises to replace manual scheduling processes with intelligent automation.
How do AI Bookings Agents help enterprise companies?
AI Bookings Agents offer enterprise-grade automation for high-volume scheduling and lead handling.Benefits for enterprise companies include:
As good as humans: Add AI that performs as well or better than humans
Scalability: Handle thousands of calls per day without increasing headcount
24/7 coverage: Bookings outside of business hours and during surges
Cost reduction: Eliminate the cost of idle agents, missed calls, and manual triage
Productivity boost: Free up human agents for high-value conversations
Large companies use AI Bookings Agents to reduce operational friction and improve customer response times.
As good as humans: Add AI that performs as well or better than humans
Scalability: Handle thousands of calls per day without increasing headcount
24/7 coverage: Bookings outside of business hours and during surges
Cost reduction: Eliminate the cost of idle agents, missed calls, and manual triage
Productivity boost: Free up human agents for high-value conversations
Large companies use AI Bookings Agents to reduce operational friction and improve customer response times.
What can AI Bookings Agents automate?
AI Bookings Agents can automate a wide range of appointment and lead management tasks:
Inbound call scheduling and calendar integration
Outbound calls to fill cancellations or confirm appointments
Lead pre-qualification and automatic meeting booking
Emergency triage and escalation (e.g., home services)
Modifications to existing reservations
Integration with CRMs and backend systems for workflow updates
These agents streamline repetitive tasks, allowing enterprise teams to focus on outcomes—not operations.
Inbound call scheduling and calendar integration
Outbound calls to fill cancellations or confirm appointments
Lead pre-qualification and automatic meeting booking
Emergency triage and escalation (e.g., home services)
Modifications to existing reservations
Integration with CRMs and backend systems for workflow updates
These agents streamline repetitive tasks, allowing enterprise teams to focus on outcomes—not operations.
Which industries benefit most from AI Bookings Agents?
Industries that rely on high-volume phone interactions for appointments or customer intake see the most ROI from AI Bookings Agents.
Top use cases by industry:
Healthcare: Schedule, reschedule, and confirm patient appointments
Home Services: Manage service requests, emergency dispatch, and seasonal outreach
Education: Automate advising appointments, admissions interviews, and family outreach
Insurance: Qualify leads and schedule consults for licensed agents
Logistics: Handle load booking and dispatch coordination
Hospitality: Provide 24/7 booking and guest services
These industries use AI Bookings Agents to drive efficiency, responsiveness, and revenue.
Top use cases by industry:
Healthcare: Schedule, reschedule, and confirm patient appointments
Home Services: Manage service requests, emergency dispatch, and seasonal outreach
Education: Automate advising appointments, admissions interviews, and family outreach
Insurance: Qualify leads and schedule consults for licensed agents
Logistics: Handle load booking and dispatch coordination
Hospitality: Provide 24/7 booking and guest services
These industries use AI Bookings Agents to drive efficiency, responsiveness, and revenue.
Do AI Bookings Agents integrate with enterprise systems?
Yes, Regal’s AI Bookings Agents integrate directly into enterprise workflows using APIs, CRMs, and webhooks.
Key integrations include:
Salesforce, HubSpot, and other CRMs
Calendars and scheduling tools
EHRs like Epic and athenahealth
Service platforms like ServiceTitan and Zendesk
Custom or legacy systems
This allows AI Bookings Agents to read from and write to your systems during live calls—ensuring every conversation is personalized, logged, and actionable.
Key integrations include:
Salesforce, HubSpot, and other CRMs
Calendars and scheduling tools
EHRs like Epic and athenahealth
Service platforms like ServiceTitan and Zendesk
Custom or legacy systems
This allows AI Bookings Agents to read from and write to your systems during live calls—ensuring every conversation is personalized, logged, and actionable.
Treat your customers like royalty
Ready to see Regal in action?
Book a personalized demo.
Thank you! Click here if you are not redirected.
Oops! Something went wrong while submitting the form.
