Customer Stories / Kin Insurance - AI Agents

Kin Streamlines Insurance for Homeowners with AI Agents

about the company

industry

Insurance

Kin Insurance is a digital-first home insurer built for the modern homeowner. By pairing a streamlined online experience with data-driven underwriting and strong carrier partnerships, Kin makes it easy for customers to quote, bind, and manage policies quickly and transparently.

"At Kin, we focus on how we can leverage each technology to its fullest potential to enhance the customer experience. Regal stood out because we found that it shared the same commitment."

Austin Ewell

Senior Analyst, Kin Insurance

in numbers

Kin’s AI voice agents kept customer satisfaction exceptionally high while reducing wait times and handle times, enabling their team to deliver faster service and consistently delightful experiences.

‍

95%

Customer Satisfaction

Faster

Response Times

Shorter

Handle Time Per Call

The Challenge

Why Regal?

Implementation

Driving Impact with Regal

MORE CUSTOMER STORIES

Engage with more qualified prospects

Upgrade telephony for growth

Increase patient engagement rates

Financial Services

Convert more prospects over the phone

Automate Payment Processes & Outperform Humans

Increase answer rates, contact rates, and average talk time

a360inc automates notary outreach and negotiation with Regal’s AI Agent

Increase quote rates, answer rates, call duration and call-backs

Increase answer rates, call duration, and call-backs

Moving & Storage

Engage Every Lead. Any Time.

Equipment Distribution Company

Automate Lead Qualification at Human Level

Answer Every Call, Immediately

Improve patient engagement and quality of care

Financial Services

Automate Payment Processes & Outperform Humans

2x Conversions with AI Agents

Modernize your outbound sales process

Add a cost-efficient remarketing channel

Financial Services

2x Conversions with AI Agents

Aprende transforms program enrollment for Hispanic students

Increase engaged call rate and bind rate

Increase your answer rate

Streamline new patient onboarding

Deliver a better customer experience

Handle More Tasks, With Less Effort

Treat your customers like royalty

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