In this report, we analyzed millions of Voice AI agent conversations across healthcare, financial services, insurance, and other verticals to identify the trends shaping 2026.

In this AI Summit talk, Regal Director of Product & Product Marketing Yael Goldstein discusses how enterprises are adopting voice AI agents. See real-world insights from eHealth, highlighting how voice AI eliminates the cost-versus-quality tradeoff.

The Simulations toolkit automates end-to-end conversational testing with scenario generation and evaluation, enabling faster, more comprehensive validation of AI agent behavior and logic before launch.

Regal Improve gives enterprises a scalable way to analyze thousands of AI agent calls, uncover conversation patterns, pinpoint knowledge gaps, and improve AI performance and customer outcomes over time.

Introducing Regal’s Multi-State Agent Builder, a purpose-built tool for orchestrating complex, non-linear conversations. Gain full control over prompts, logic, and actions to scale AI agents with accuracy, personalization, and enterprise reliability.

In this fireside chat, Regal.ai Co-Founder & CEO Alex Levin sits down with Kin Insurance’s Austin Ewell and a360inc’s Henry Davidson to share how their organizations are using AI agents to transform outreach, customer experience, and operational efficiency. They discuss real-world deployments—from qualification and human agent handoffs to complex negotiation workflows—break down the results, and offer practical guidance for leaders adopting AI agents at scale.

In this AI4 fireside chat, Regal.ai COO Sahil Mehta and TaskUs CCO Jarrod Johnson explore how enterprise organizations are deploying voice AI agents across customer experience, support, and sales. They share real-world deployments, discuss quality and ROI trade-offs, and outline best practices for aligning operations and product teams when adopting AI agents at scale.

In our most recent webinar, Rebecca Greene (Co-founder & CTO) and Yael Goldstein (Director of Product & Product Marketing) shared how organizations can accelerate toward a future where 90% of CX interactions are AI-led.

In this 60-second story, follow Laura as she starts a conversation with an AI Voice Agent and finishes it—effortlessly—via SMS. Powered by Regal, this seamless channel-switching experience happens with a single AI Agent that keeps context the entire way.

​In this webinar, we’ll show you how Regal’s powerful, no-code platform helps companies like yours build AI phone agents that drive more revenue, lower costs, and boost CSAT, all without hiring more reps.

Liz, Head of Marketing and Business Systems at Clancy, shares how her team replaced traditional answering services with Regal’s AI voice agents.

AI agents are no longer a concept—they're here, and they're transforming customer service, sales, and operations across industries. In this video, Regal co-founder Alex explains how advances in large language models, text-to-speech, and speech recognition are making it possible to replace outdated IVRs with AI agents that talk, reason, and act just like human reps.

In this video, Alex, co-founder of Regal, shares why phone calls remain a vital channel for businesses and how large language models (LLMs) are finally making it possible to deploy enterprise-ready AI agents at scale.

Regal.io partnered with Customer Contact Week Digital (CCW) to present Strategies for Proactive Customer Engagement: Maximizing Outbound Revenue, highlighting how outbound contact centers are transforming to drive sales and build lasting customer relationships.

Regal.io and Balto are thrilled to present a comprehensive webinar on the transformative impact of AI on customer experience and outbound call center efficiency.

See what it’s like partnering with Regal to build agentic workflows from kickoff to launch and beyond.