Unlike chat or coding, voice has to feel human, with low latency and a natural back-and-forth. The Voice CX Score grades LLMs on what callers actually expect: human-like response times and the ability to adjust to natural conversation.

David Sokolow (VP of Product) and Ellen Battaglia (Product Manager) walk through the top five pitfalls our founders have seen and the specific integration capability that would have changed the outcome.

Regal CEO Alex Levin joins TechStrong.ai to discuss why modern AI agents are transforming customer calls, and why the gap between perception and reality is wider than most expect.

CX Quest covers what Regal's 500 million conversation milestone means for Voice AI and where the industry is headed next.

Regal co-founder and CEO Alex Levin is among the industry leaders IT Brew tapped for a piece on how AI coding tools are creating as much friction as they remove. See what he had to say.

Watch Regal Principal Product Manager, Kelly Chen, build a Voice AI Agent from Zero to Live in 45 Minutes with Regal Copilot. Watch the full loop in one sitting: from scoping the first use case to approving fixes.

Hear directly from a Forward Deployed Engineer (FDE) about the hands-on role they play behind successful implementations.‍

Join Sean Benedict, Forward Deployed Engineer at Regal, for an inside look at what it takes to move from AI experimentation to Voice AI agents that perform in production. Includes live demos and measurable results from real customer deployments.

This guide covers six critical areas to evaluate complexity, mitigate risk and deploy Voice AI with confidence.

Partnering with Regal lets your team move from pilot to production, with built-in compliance guardrails, visibility, and continuous improvement. This guide provides an overview of that deployment process.

In this webinar, see Regal's agent for building AI agents in action.

In this report, we analyzed millions of Voice AI agent conversations across healthcare, financial services, insurance, and other verticals to identify the trends shaping 2026.

In this AI Summit talk, Regal Director of Product & Product Marketing Yael Goldstein discusses how enterprises are adopting voice AI agents. See real-world insights from eHealth, highlighting how voice AI eliminates the cost-versus-quality tradeoff.

The Simulations toolkit automates end-to-end conversational testing with scenario generation and evaluation, enabling faster, more comprehensive validation of AI agent behavior and logic before launch.

Regal Improve gives enterprises a scalable way to analyze thousands of AI agent calls, uncover conversation patterns, pinpoint knowledge gaps, and improve AI performance and customer outcomes over time.

Introducing Regal’s Multi-State Agent Builder, a purpose-built tool for orchestrating complex, non-linear conversations. Gain full control over prompts, logic, and actions to scale AI agents with accuracy, personalization, and enterprise reliability.

In this fireside chat, Regal.ai Co-Founder & CEO Alex Levin sits down with Kin Insurance’s Austin Ewell and a360inc’s Henry Davidson to share how their organizations are using AI agents to transform outreach, customer experience, and operational efficiency. They discuss real-world deployments—from qualification and human agent handoffs to complex negotiation workflows—break down the results, and offer practical guidance for leaders adopting AI agents at scale.

In our most recent webinar, Rebecca Greene (Co-founder & CTO) and Yael Goldstein (Director of Product & Product Marketing) shared how organizations can accelerate toward a future where 90% of CX interactions are AI-led.

In this 60-second story, follow Laura as she starts a conversation with an AI Voice Agent and finishes it—effortlessly—via SMS. Powered by Regal, this seamless channel-switching experience happens with a single AI Agent that keeps context the entire way.

​In this webinar, we’ll show you how Regal’s powerful, no-code platform helps companies like yours build AI phone agents that drive more revenue, lower costs, and boost CSAT, all without hiring more reps.

Liz, Head of Marketing and Business Systems at Clancy, shares how her team replaced traditional answering services with Regal’s AI voice agents.

AI agents are no longer a concept—they're here, and they're transforming customer service, sales, and operations across industries. In this video, Regal co-founder Alex explains how advances in large language models, text-to-speech, and speech recognition are making it possible to replace outdated IVRs with AI agents that talk, reason, and act just like human reps.

In this video, Alex, co-founder of Regal, shares why phone calls remain a vital channel for businesses and how large language models (LLMs) are finally making it possible to deploy enterprise-ready AI agents at scale.

Regal.io partnered with Customer Contact Week Digital (CCW) to present Strategies for Proactive Customer Engagement: Maximizing Outbound Revenue, highlighting how outbound contact centers are transforming to drive sales and build lasting customer relationships.

Regal.io and Balto are thrilled to present a comprehensive webinar on the transformative impact of AI on customer experience and outbound call center efficiency.

See what it’s like partnering with Regal to build agentic workflows from kickoff to launch and beyond.