An AI SMS chatbot, like Regal’s purpose-built AI SMS Agents, transforms how you connect with customers over text. Instead of blasting generic messages or relying on limited scripts, our AI text message responder understands what customers actually say, responds in real time, and drives conversations toward outcomes like scheduling, qualifying leads, gathering critical info, or providing a seamless alternative when customers can’t answer the phone.

Powered by Regal’s AI SMS Agent Builder, each SMS AI Agent taps into your customer data, decision trees, and dynamic conversation flows to feel as natural and helpful as a live agent only faster, more consistent, and available 24/7. Agents can also update records in real time, ensuring that every interaction keeps your systems current and actionable. It’s a game-changer for brands in healthcare, financial services, education, and other high-consideration industries where timing and personalization are key to driving outcomes.

Regal’s AI SMS Agents don’t just text back, they move customers forward.

Building an AI SMS chatbot is fast, easy, and ridiculously effective with Regal’s AI SMS Agent Builder. No coding. No engineering degree. Just real outcomes, real fast.

Here’s how you do it right within Regal:
● Pick your use case: Lead intake, scheduling, FAQs, nurturing, data collection. Whatever moves your business forward.
● Map your conversation: Use Regal’s no-code flow builder to design personalized SMS AI interactions in minutes.
● Test and refine: Simulate chats or text live using your new AI text message responder to perfect the experience.
● Launch and monitor: Go live in about a week, then track and tweak performance with real-time insights.

With Regal, you can self-serve or tap into our AI Agent experts for hands-on help. Either way, you're set up to start using SMS AI for faster, smarter customer engagement that scales.

They sure can! Regal’s AI text message responders don’t just "handle" two-way conversations, they master them.

With Regal’s AI SMS Agents, you can hold real, human-like conversations over SMS that:
● Ask and answer questions naturally.
● Handle objections with smart, dynamic responses.
● Address in-depth FAQ by retrieving from your Knowledge Base.
● Reschedule appointments on the fly.
● Collect missing information without missing a beat.
● Retain conversational context so you can restart conversations if a customer asks with no confusion.

Unlike basic bots, Regal’s SMS AI Agents retain context across dozens of messages, making interactions feel seamless, patient, and genuinely helpful. Powered by Regal’s AI SMS Agent Builder, these AI-driven chats elevate the customer experience from transactional to transformational while freeing up your team to focus on higher-value work.

Think of it as your smartest agent, available 24/7, running on turbo mode.

Using AI for SMS communication with Regal’s AI SMS Agents gives you a serious edge where it matters most:
● Instant responses = Higher SLA compliance, faster resolutions, and happier customers.
● Freed-up human agents = Let your team focus on complex, high-value conversations while SMS AI handles the repeatable work.
● Consistent service quality = Your AI text message responder never has a bad day, misses a follow-up, or forgets a detail.
● Massive cost savings = AI SMS Agents deliver outcomes at a fraction of the cost of live agents.
● Real personalization at scale = Powered by Regal’s AI SMS Agent Builder, every message is customized using live customer data, making each conversation feel 1:1, not one-size-fits-all.
● Always available = Resolve customer issues around the clock to improve customer satisfaction.

And because SMS is often customers' preferred channel for quick, flexible communication, Regal’s AI Agents help you meet customers exactly where they are — without adding headcount.

More loyalty, more conversions, lower costs… all on autopilot.

In the case of Regal’s AI SMS Agents, they don’t guess, they know who to target and exactly what to say.

Here’s how:
● Journey Builder sets the rules for who gets contacted, when, and why — ensuring every outreach is intentional, not random.
● Unified Customer Profile delivers rich, real-time customer context directly to your AI text message responder, so every conversation feels personal and informed.
● AI dynamically selects the right message based on customer context, behaviors, and your brand-approved responses.

This results in SMS AI outreach that’s perfectly timed, highly relevant, and always aligned to your business goals all without lifting a finger.

It’s not just automation, it’s precision at scale.

Absolutely, and it’s a big reason Regal’s AI SMS Agents stand out from the pack.

We built Regal’s AI SMS Agent Builder with real-world compatibility in mind:
● Native integrations with major CRMs, CCaaS platforms, and customer data systems ensure seamless deployment.
● Robust APIs and webhooks make it easy to connect SMS AI Agents to your existing custom workflows.
● Enterprise-grade security is baked in, including SOC2, HIPAA, and PCI compliance, to protect your customer data and meet regulatory standards.

With Regal, you don’t have to rip and replace your tech stack to launch powerful, compliant AI text message responders. You just plug, play, and start scaling.

Built for real businesses. Ready for real outcomes.

With Regal’s AI SMS Agent Builder, setting up an AI SMS chatbot is fast, flexible, and designed for speed-to-value.

Here’s the typical timeline:
● 2–3 days to build your first version using our no-code tools.
● 1–2 days for internal testing with live simulations or real SMS chats. Don’t worry, you’ll have the Regal team with you the whole way! 
● Launch a small batch (20–30 live interactions) to fine-tune performance.From there your SMS AI Agent is ready to scale unlocking faster customer responses, higher SLA compliance, and major cost savings, all in about a week.

No long development cycles. No messy integrations (but we have 40+!). Just a smarter, personalized AI text message responder ready to move your business forward.

Why wait months for ROI when you can launch in days?