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AI AGENTS
THAT FEEL HUMAN

Regal is the AI Agent Platform that transforms your calls—including support, sales and operations—and drives better business outcomes.

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2137571282
Ecommerce

Prospect Seeking Personal Shopper

55% Transfer Rate

45-year old Female Customer from California who wants concierge services from her favorite luxury brand

Agent Goal:
Qualify Prospect and Transfer to Sales Agent
17
+1 (332) 286-2976
Healthcare

Patient Receiving Confirmation Call to Prep for Surgery

96% Satisfaction Rate

38 year old mom having abdominal surgery tomorrow.

Agent Goal:
Remind and Prep Patient for Surgery
4
+1 (332) 286-4733
Education

Texas A&M University Prospect

4x Faster Speed-to-Lead

17-year old from Austin, applying for Texas A&M University’s 2-year Program.

Agent Goal:
Qualify Prospect and Provide Quote
13
+1 (954) 539-9637
Tax & Legal

Driver in Car Accident Pursuing Legal Action

44% Appointment Set Rate

60 year old driver reaches out after car accident to see if they can pursue legal action against the other driver.

Agent Goal:
Assess Legal Action Needed and Schedule Time with Attorney
6
+1 (332) 286-2531
Insurance

Home Insurance Seeker

66% Transfer Rate

40-year old Homeowner from Florida looking for Home Insurance.

Agent Goal:
Qualify to Decide to Connect to Licensed Agent
2
+1 (954) 539-8873
Home Services

Renter Skipping Apartment Cleanings

66% Retention Rate

21-year old Female Renter from Manhattan Who Skipped Last 3 Bi-weekly Cleanings.

Agent Goal:
Retain At-Risk Customer
5624345562
Ecommerce

Customer Calling Into Support Line

90% Containment Rate

55-year old Male Customer calling into a retail customer support line to fix issues with his electronics purchase.

Agent Goal:
Triage Support Issue and Route to the Proper Department
11
+1 (954) 738-5348
Insurance

Customer Abandons Life Insurance Application

96% Satisfaction Rate

50 year old starts life insurance application online, but abandons mid-way through and hasn’t revisited in 1 week.

Agent Goal:
Assess Qualifications and Offer Delayed Payment Incentive
8
+1 (332) 286-4176
Education

Student Did Not Pay For LSAT Prep

77% Collection Rate

22-year-old signed up for LSAT prep course, but has not made first payment

Agent Goal:
Reaffirm Course Interest and Collect Payment
7
+1 (332) 286-1994
Education

Student Did Not Finish Graduate Course Sign Up

44% Conversion Rate

30-year-old signed up for a graduate course, but did not complete signup.

Agent Goal:
Assess Interest, Qualify, and Offer Discount

97%

CONTAINMENT RATE

80%

REDUCTION IN COST TO SERVE

0 SEC

TIME TO ANSWER

4x

FASTER SPEED-TO-LEAD

OMNICHANNEL OMNI-AGENTS

Build once, deploy in every channel.

VOICE

Connect using WebRTC, calls, agentless calls, and ringless voicemail.

Messaging

Send and receive SMS (and MMS) in a 1:1 conversation and send a marketing blast to en entire segment.

digital

Available via email, webchat, or any text-based chat to give your customers unified conversation no matter the channel.