Regal vs Bland

1. Using Customer Data to Perfect Every Interaction
2. Easy A/B Testing to Drive a Culture of Continuous Improvement
3. Enterprise-Grade Support & Services

With Bland, your developers and engineering team can build basic voice AI Agents. While these pathways enable customer interactions and integrate with APIs, the result is a standalone AI Agent with data fragmented across multiple systems.

Regal AI Agents are purpose-built to harness first-party customer data and deliver value out of the box. With native integrations and feedback loops modeled after those used by human agents, Regal ensures every interaction is informed and effective.

As they handle conversations, Regal AI Agents continuously learn and evolve, just like your human team. They use data to take action and complete tasks autonomously, allowing your live agents to focus on the highest-value conversations.

Bland AI empowers engineers to build and update AI Agents. The result is  simple agents that can hold basic conversations or more complex agents that are difficult to maintain. Because updates require engineering support, it’s hard to test new approaches or iterate quickly.

With Regal, you can test, refine and continuously improve your AI Agents in real time without relying on technical resources. Enterprise business users can update voices, adjust prompts and make an impact on customer interactions with the Agent Builder, which is purpose-built for A/B testing and rapid iteration.

Bland AI offers a developer-focused support experience. While their documentation is thorough and they maintain an active, responsive Discord community, they don’t provide live chat or traditional customer support channels. The experience is built for technical users, which can make adoption difficult for non-technical teams.

Regal AI offers a white-glove support model tailored for enterprise teams. Every customer receives dedicated implementation support at no extra cost, including a professional services team and a Forward Deployed Engineer who partners with you from build to launch. Whether your team is technical or business-focused, Regal’s onboarding is hands-on and ensures your AI Agents go live quickly without the need for technical resources.