Customer Stories / National Energy Equipment

National Energy Equipment Maintains 85% Qualification Rate With Consistent AI Outreach

about the company

industry

Equipment Distribution Company

With AI Agents handling follow-up, NEE qualifies leads faster, reaches more prospects, and keeps their team focused on the conversations that matter most, all without sacrificing performance.

in numbers

With Regal, NEE replaced manual lead outreach with a fast and reliable AI Agent that delivers consistent follow-up and human-level results.

8 sec

Speed to Lead

85%

Lead Qualification Rate, Consistent with Human Agents

97%

Customer Satisfaction

THE CHALLENGE

Too Much Time Spent Chasing Unqualified Leads

NEE needed a faster, more efficient way to reach new leads without wasting their team’s time on unqualified prospects. Their agents were spending hours manually calling each lead multiple times over several days, only to discover many weren’t a fit.

This slowed down speed-to-lead, limited call volume, and drained valuable resources.

SOLUTION

Automated Outreach That’s Fast and Consistent

With AI Agents, NEE automated their outbound lead calls, ensuring every lead gets timely, consistent follow-up without using up human agent time. AI Agents reach new leads within seconds and continue following up automatically if there’s no answer.

AI Agents have helped NEE dramatically increase call volume and consistency, maintain their 85% lead qualification rate, and reach prospects in just 8 second (far exceeding their goal of under 5 minutes which is industry standard) while freeing up their team to focus on qualified, high-value conversations.

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